Skip to content

Send Message Activity

The Send Message activity enables the bot to transmit information, responses, or guidance to the user during an automated process. This activity facilitates interactive communication and controls the conversational flow based on user inputs or specific triggers.

Field Description Requirement
Query Specifies the message text or prompt intended for the user. Required
Reset Determines whether the current intent should be reset upon execution. Optional
Entity Defines the process variable associated with the message or response. Optional

Action Types & Examples

Query

  • Format: String
  • Example Result: "Enter your mail address"

Entity

  • Format: String (Variable Name)
  • Example Result: "username"

Implementation Examples

Field Setup - Set the Query field to "Enter your mail address" to prompt the user for contact information. - Assign the Entity field to the variable mail to capture the user response.

Execution Parameters - Input "Enter your user name" into the Query parameter for authentication workflows. - Reference the username variable in the Entity field to map the input to the process logic.

Technical Notes

The Send Message activity is essential for maintaining stateful interactions within RPA workflows. Ensure that all variables referenced in the Entity field are correctly initialized within the process scope to prevent execution failures. All string inputs must be enclosed in standard straight quotes.