Start Escalation Event Activity
The Start Escalation Event activity initiates a designated event sub-process. This activity is crucial for handling exceptions or specific conditions that require a predefined workflow to be triggered, allowing for structured responses to various operational scenarios.
| Field | Description | Requirement |
|---|---|---|
| Escalation reference | The unique reference name of the escalation event to be started. | Required |
| Interrupting | Specifies whether all parent process executions should be terminated upon starting this escalation event. | Optional |
Action Types & Examples
Escalation Reference
- Format: String
- Example Result:
HighPriorityIssue
Interrupting
- Format: Boolean
- Example Result:
true
Implementation Examples
Field Setup - Escalation reference: CriticalSystemFailure - Interrupting: true
Execution Parameters - escalationRef: dataValidationError - shouldInterrupt: false
Technical Notes
The Start Escalation Event activity functions by signaling a specific escalation event, which then triggers a corresponding event sub-process. The scope of the triggered sub-process is typically within the current process instance, but its behavior can be influenced by the 'Interrupting' parameter. If 'Interrupting' is set to
true, all active parent executions will be terminated, allowing the escalation sub-process to take precedence. Ensure the 'Escalation reference' precisely matches a defined escalation event within the process model to prevent runtime errors.